Delete Your Account

Last updated: 2026-08-23

You can delete your Césped account and its data at any time. What happens next depends on whether you own the business account or are a team member on someone else's — the two are genuinely different, so read the one that applies to you.

How to ask

In the app (fastest): sign in, open Settings, scroll to the bottom and tap Delete account, then follow the confirmation prompt.

By email: if you can't sign in, write to support@cesped.app from the email address on your account with the subject "Delete my account". We'll verify it's you and process the request.

If you own the business account

Your account is scheduled for deletion in 30 days. This grace period exists so an accidental deletion can be undone.
During those 30 days you can cancel the deletion by signing in and choosing to keep your account. Nothing is erased until the 30 days are up.
Your subscription is cancelled, so you are not billed again.
After 30 days the deletion is permanent and cannot be reversed.
Deleting the owner account **deletes the business and its data for everyone on the team**.

If you are a team member

If you are a manager or worker on someone else's business account, your login is removed right away, and this cannot be undone. There is no 30-day grace period, because no business data or subscription is attached to your login. Your past visits stay on the business's record, and the owner can invite you again at any time.

What gets deleted

Your login and account profile (email address, name, role)
Your business profile and settings, including your logo and branding
Customers, service addresses, phone numbers, emails and notes you entered
Visits and schedule history, routes, and work orders
Quotes, invoices, payments and expenses
Job photos and receipt photos
Team member access to the business

What we keep, and for how long

Limited records required by law — for example billing and tax records — for as long as the applicable law requires. These are kept only to meet those obligations and are not used for anything else.
Backups. Deleted data may remain in routine encrypted backups for a short period before those backups age out on their normal rolling schedule.

Nothing else is retained. We do not sell your data, and we do not keep your business records to build advertising profiles.

Deleting only some of your data

You do not have to close your account to remove information. Inside the app you can delete individual records at any time, and the deletion applies to our servers as well as your device — a customer and their history, a single visit, quote, invoice, payment or expense, or individual photos.

Questions

Write to support@cesped.app — you'll reach a real person.